About ICRH
Restoring hope, dignity and stability.
Isabella County Restoration House exists to provide safe shelter, compassionate support, and a pathway toward self-sufficiency, helping individuals and families move from crisis to stability, hope, and renewed independence.
Mission
The mission of Isabella County Restoration House is to restore hope, dignity, and stability to individuals and families experiencing homelessness by providing safe shelter, compassionate support, and pathways to self-sufficiency. We are committed to supporting lasting change, fostering healing, and inspiring personal growth; empowering individuals and families to rebuild their lives and create brighter futures.
Vision
We envision a community transformed by compassion, where every individual and family has a safe place to call home, the opportunity to thrive, and the support needed to achieve lasting stability, dignity, and hope.
Our values
What guides our work.
Dignity & Respect
We affirm the inherent worth of every individual we serve, creating an environment of unconditional welcome and non-judgment.
Compassion
We meet people where they are, responding to crisis with empathy, patience, and unwavering human care.
Equity & Inclusion
We actively remove systemic barriers to access and champion services that are culturally responsive and affirming for all populations.
Collaboration
We build meaningful partnerships with community organizations, government agencies, and faith communities to strengthen the local housing crisis response system.
Accountability
We steward public and private resources with transparency, rigorous data practices, and a commitment to continuous quality improvement.
Empowerment
We walk alongside individuals on their journey toward independence, amplifying their strengths and honoring their self-defined goals.
What we do
We meet guests where they are.
Our team works with empathy and respect to understand each guest's immediate needs, strengths and goals. We try to understand what brought each person to homelessness and connect them with local resources that address those needs.
We're committed to lasting change, healing and personal growth, so individuals and families can rebuild their lives and create brighter futures.
Our commitments
- Welcome every guest, volunteer, partner and supporter regardless of social and cultural identities.
- Acknowledge our biases and treat everyone with respect and dignity.
- Encourage self-sufficiency with tools and resources fitted to each individual and family.
- Be good stewards of our resources, whether financial, human or physical.
- Be trustworthy partners and pursue collaboration.
- Kindly but firmly enforce our policies to keep guests, volunteers and staff safe.
- Learn from our mistakes and celebrate our successes.