Draft policy: have ICRH leadership and legal counsel review before launch.
Shelter services
Shelter placement is based on available space, the Coordinated Entry process and program and safety requirements that apply equally to all guests. Sleeping arrangements are made in a way that respects each guest's dignity, privacy and safety, consistent with applicable law and any funder requirements.Some criminal histories, including registered sex offender status, may affect eligibility for shelter placement in order to protect the safety of guests, including children.
Reasonable accommodations
Guests, volunteers, applicants and visitors with disabilities may request a reasonable accommodation by contacting ICRH staff or emailing icrh@icrhouse.org. Language assistance is available on request.
Concerns and complaints
If you believe you were treated unfairly, contact the Executive Director at (989) 400-4126 or icrh@icrhouse.org. You may also contact the Michigan Department of Civil Rights or, for HUD-funded programs, the U.S. Department of Housing and Urban Development. ICRH does not retaliate against anyone who raises a concern in good faith.
Contact
Questions about this policy? Contact Isabella County Restoration House at icrh@icrhouse.org, (989) 400-4126, or by mail at 555 N. Main Street, Mt. Pleasant, MI 48858.
