Questions, answered clearly.

Start with Central Michigan Coordinated Entry. Choose the option that matches your situation and the intake team will help find the right next step. You can also call ICRH at (989) 400-4126 or email icrh@icrhouse.org with questions.

Get help

The shelter serves registered guests who meet current program requirements and have completed the shelter-entry process. If you need shelter, start with Coordinated Entry so your options can be reviewed.

Get help

ICRH cannot accept registered sex offenders, and some criminal histories may be screened out. ICRH does not discriminate based on age, gender, gender identity, race, sexual orientation, religion or disability.

Eligibility wording needs leadership and counsel review.

ICRH serves people experiencing homelessness in Isabella County and also prioritizes people from Clare County who need shelter.

Confirm current service area wording.

Each guest is given a secure locker during their stay. Lockers are not for long-term storage, and space is limited.

Stays are reviewed at 30, 60 and 90 days. Guests who are actively working on their goals and still need emergency shelter can continue to stay. Staff work with each guest on a plan toward housing and stability.

Confirm current length-of-stay policy.

Meals are provided for registered guests, with local churches and partners helping with evening meals. Meal availability can change by season, so please ask staff for the current schedule.

Reconcile meal schedule across pages.

Yes. ICRH welcomes families with children and has a play area on site. Some parents worry that bringing children to a shelter will draw attention from Child Protective Services. A safe, structured place to stay is generally far better for children than moving between temporary places, and staff are glad to talk through any concerns.

Everyday consumables such as paper towels, toilet paper, laundry detergent, fabric softener, tissues, copy paper, juice and snacks are always welcome. See the full wish list on the Donate page.

We don't have space to handle clothing or blankets. Please give these to Clothing, Inc., which works closely with ICRH to make sure guests have what they need. Toys can go to the Salvation Army Thrift Shop or Goodwill.

For larger or unusual items, please call (989) 400-4126 first so we can confirm we have room to store them. Items on the wish list can be dropped off during office hours.

Yes. ICRH is a 501(c)(3) nonprofit, and gifts are tax-deductible to the extent allowed by law. When you give by cash, check or electronic transfer, ICRH receives 100% of your gift.

Volunteers help staff run the shelter, talk with guests, prepare evening meals and help with cleaning. Tasks depend on the shift and current needs.

Volunteers must be at least 18, show a valid ID, complete the sign-up form and pass a background check, which is renewed every year.

Confirm requirements.

Complete the volunteer registration form or email Cindy Hoyle at cindy.hoyle@icrhouse.org. After your background check is complete, you'll receive training information and a link to available shifts.

Call ICRH at (989) 400-4126 as soon as you can.

Business casual, and jeans are fine. Please avoid cropped, tight or revealing clothing, and T-shirts with offensive language or alcohol or drug logos.

Every volunteer must complete their own form, background check and training, and the facility is not open to visitors. Families who want children to help serve a church-hosted meal should talk with Cindy Hoyle before signing up.

There are no open positions right now. Volunteer roles are always available, and open jobs will be posted on the Careers page.